Shipping policy

Thank you for shopping with us! We take great care in preparing and shipping each order to ensure it arrives beautifully and safely. Please review our shipping policy below.

📦 Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).

  • During peak seasons or special launches (such as Christmas or holidays), processing times may be slightly extended.

  • Once your order ships, you will receive a confirmation email with tracking information.

🚚 Shipping Methods & Delivery Times

  • We currently ship within the United States only.

  • Standard shipping delivery typically takes 3–7 business days after the order has been shipped.

  • Delivery times are estimates provided by the carrier and are not guaranteed.

💌 Shipping Rates

  • Shipping rates are calculated at checkout based on the delivery address, package weight, and shipping method selected.

  • Any promotions or free-shipping offers will be applied automatically at checkout when applicable.

🎁 Gift Boxes & Packaging

  • All treat boxes are carefully packaged to ensure they arrive gift-ready.

  • Please note that minor shifts during transit may occur, but this does not affect the quality or contents of the box.

🍫 Heat & Seasonal Disclaimer

  • We are not responsible for melting or damage to heat-sensitive items once the package has been shipped.

  • We recommend placing orders with weather conditions in mind, especially during warmer months.

📍 Incorrect Addresses

  • Please ensure all shipping information is correct at checkout.

  • We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses.

  • Returned packages due to address errors may require an additional shipping fee to be re-sent.

📦 Lost, Stolen, or Delayed Packages

  • Once a package is handed over to the shipping carrier, we are not responsible for delays, loss, or theft.

  • If your package is marked as delivered but cannot be located, please contact the carrier directly.

❓ Questions

If you have any questions regarding shipping, feel free to contact us before placing your order. We’re always happy to help!

Thank you for supporting our small business 🤍